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What is your return policy ?
Product returnYou have 14 days to request a return via our dedicated portal:👉 Start a returnReturned items must be in their original condition, unworn, unwashed, and in their initial packaging.⚠️ O...
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👤 Personal Information
Q3. How can I update my personal information?Go to your account area: “My Account” > “Personal Information” to update your contact details, password, or preferences. Q4. How can I delete my account...
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Payment declined
 If your payment was declined, please check:Your card details Use another payment method Contact your bank if the issue persistsYou can also try to place the order again.—The Avenue du Muslim Team
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Track my order (Where is my package?)
 You can track your order here:👉 https://tracking.eu-central-1-0.sendcloud.sc/Delivery times may vary depending on the carrier and the period (holidays, promotions, etc.).Feel free to contact us if...
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What cosmetic products do you offer ?
Halal cosmeticsOur oils, soaps, lotions, and gels are halal, alcohol-free, and contain no prohibited ingredients.Each product is designed to respect the principles of Islamic ethics, while ensuring...
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How long do I have to make a return ?
Return periodYou have 14 days from the date of receipt of your order to submit a return request through our dedicated portal:👉 Start a return
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Can I modify my order after confirmation ?
Order modificationOnce your order has been confirmed, changes are no longer guaranteed.However, if your order has not yet been shipped, we will do our best to make the requested changes in time.📧 P...
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📦 Orders and Tracking
Q5. Where can I find my orders?Log in to your account and open the “My Orders” section.There you can view the status of each order and download your invoices. Q6. How can I track my parcel?A tracki...
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How does the Adhan clock work ?
Adhan Clock – Main FeaturesThe Adhan clock automatically calculates prayer times according to your location.It offers several calculation methods (12°, 15°, 18°), displays the Hijri calendar, inclu...
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Which countries and regions do you deliver to ?
Delivery zonesWe deliver to mainland France, Corsica, and the French overseas territories (DOM-TOM), as well as to Belgium, Germany, Switzerland, and many other countries across Europe and worldwide.