Service Client

To reset your password, go to the login page on our website and click on “Forgot your password?”Follow the steps to receive a reset link by email.If you don’t receive the email, please check your s...

Perfume StorageTo preserve the quality and intensity of your perfume, store it:Away from light, heat, and humidity,In a cool, dry place with a stable temperature,With the bottle tightly closed afte...

Contact us📧 Email: contact@avenuedumuslim.com📞 Phone: +33 6 13 36 50 45🕒 Opening hours: Monday to Saturday, from 9:30 a.m. to 7:00 p.m.

Return feesYes, return shipping costs are the customer’s responsibility, except in cases where the error comes from us (e.g. wrong item sent, defective product, etc.).For standard returns, the retu...

 The welcome email may sometimes land in your spam folder.Please check it or contact us if you didn’t receive anything.— The Avenue du Muslim Team 

 To return an item, please use our return portal:👉 https://avenue-du-muslim.shipping-portal.com/rp/You’ll be able to generate a return label and track your return.—The Avenue du Muslim Team 

Musk CompositionOur solid musks are alcohol-free, ideal for daily use and compatible with prayer.The spray versions, however, contain alcohol to allow the fragrance to be vaporized.We recommend che...

Product error / Incorrect itemPlease send us a photo of the product you received along with your order number at:📧 contact@avenuedumuslim.comWe will quickly resolve the issue by offering either an ...

Difference between Solid and Liquid MuskSolid musk — in the form of a cream, balm, or block — is alcohol-free, long-lasting, and versatile: it can be applied to the skin, clothing, or used for diff...

Damaged parcel or productTake a photo of the parcel and the damaged item, then contact us at:📧 contact@avenuedumuslim.comWe will offer you either an exchange or a refund, and we will file a claim w...